Takunda Mudhokwani

Strategic Data & Business Intelligence Leader

LinkedIn

22 Derwent Rd, Avonlea, Harare, Zimbabwe

About

I am a Strategic Data and Business Intelligence leader with 15 years of demonstrated success driving IT implementations and digital transformations across fintech, SaaS, retail, and healthcare sectors. I empower businesses to achieve full potential through innovative data strategies, efficient data pipeline development, and insightful dashboard creation. I have proven expertise in leveraging multi-cloud solutions to establish secure, scalable, and cost-effective IT environments, fostering data-driven decision-making and cultivating high-performing teams.

Work Experience

Founder & Director

Polymath Solutions

Feb 2024 - Present

As the Founder and Director of Polymath Solutions, I lead our mission to empower organisations across Zimbabwe and the broader SADC region to unlock their full data potential. I drive our strategic vision, spearhead business development, and ensure operational excellence in our remote-first consultancy. We combine technical expertise with a deep understanding of local and regional markets to provide optimised, actionable solutions that transform complex data into strategic intelligence.

  • Strategic Leadership & Company Growth: Defining our long-term strategic direction, cultivating key client relationships and strategic partnerships (e.g., assessing data strategy for a large corporate entity in the agricultural sector), and securing initial funding to fuel our expansion and pioneering solution development.
  • Client Engagement & Solution Delivery: Guiding our team to design and deliver tailored data solutions that directly address clients' most pressing challenges and drive measurable outcomes. Our expertise spans: - Business Intelligence & Analytics - Data Strategy & Consulting - AI-Powered Data Solutions - Data Engineering & Integrations - Data Governance - Cloud Migration & Management
  • Operational Excellence & Team Building: Cultivating our remote-first, collaborative culture; overseeing comprehensive company-wide Protocols and Standard Operating Procedures (SOPs) development to optimise our service delivery workflows, ensuring a high-performance team focused on efficiency and high-quality outcomes.
  • Technology & Innovation Oversight: Directing overall technical strategy & innovation, including proprietary solutions. Expert in utilising a modern technology stack that includes Google Cloud Platform (GCP), AWS, Azure, Firebase, and various Zoho One applications (e.g., Zoho Creator, Zoho RPA, Zoho Flow), alongside leading BI tools like Power BI, Looker Studio, Tableau, and specialised AI models.

Lead Data Engineer

FIGJAM Inc.

Feb 2021 - Feb 2024

Led data engineering initiatives, developing robust data pipelines and BI solutions to support data-driven decision-making across diverse organizational functions.

  • Directed data strategy and implementation across multi-cloud infrastructure (CloudSQL, BigQuery, Cloud Bucket, IAM), building agile data pipelines and powerful BI solutions for data-driven decisions.
  • Spearheaded enterprise systems engineering initiatives, continuously aligning technical solutions with business goals for streamlined decision-making and optimized operational efficiency.
  • Engineered and managed robust data pipelines for application data, warehousing, and reporting, ensuring ongoing data integrity and security for reliable insights.
  • Developed user-centric dashboards and reports tailored for diverse audiences, both technical and non-technical, fostering data-driven decision-making across the organization.
  • Championed and implemented data standardization and usage policies to safeguard data integrity and compliance, building trust and transparency in data utilization.

Senior Data Analyst / Database Engineering Team Lead

Zimbabwe Shared Services (ZSS)

Mar 2018 - Feb 2021

Led the establishment of a BI and DBA department, overseeing data management, administration, and problem-solving for the company and its clients.

  • Led the establishment of a dedicated BI and DBA department, overseeing all BI solutions, data management, and problem-solving for the company and its clients.
  • Managed data warehousing for all financial data from local and regional banks using proprietary tools and SSIS, ensuring data accessibility and integrity.
  • Developed Power BI and SSRS reports, and reviewed stored procedures, enhancing reporting capabilities for critical business insights.
  • Trained financial institutions on various reporting systems, including Power BI, SSRS, and ELK Stack, improving user adoption and data literacy.
  • Managed database architecture and servers for data warehouses, and provided high availability for SQL Server databases through mirroring and replication.
  • Enabled automation for fraud detection and analyzed data to support critical business decisions, improving operational efficiency and risk mitigation.
  • Developed monitoring dashboards in ELK stack and Power BI for DBAs and First Line Support, enhancing system oversight and incident response.
  • Managed Git Repositories for all reports and ensured sensitive data encryption in SQL Server, maintaining robust version control and data security.

Database Support Officer

Newlands Clinic

Jan 2013 - Feb 2018

Provided comprehensive database support, including development, administration, and performance optimization for SQL Server environments.

  • Managed database development, querying, and administration across SQL Server 2012, 2014, and 2016 environments, ensuring robust data operations.
  • Configured Windows server and optimized performance, enhancing system stability and troubleshooting capabilities.
  • Developed T-SQL programming queries, stored procedures, triggers, and functions, improving data manipulation and reporting efficiency.
  • Administered SQL Server High Availability and Disaster Recovery strategies, implementing Backup & Recovery solutions to ensure business continuity.
  • Configured, scheduled, and administered routine Jobs, Alerts, and Maintenance Plans, ensuring proactive database health and performance.
  • Provisioned SQL Databases to Azure and Windows Server, supporting scalable and flexible database solutions.
  • Implemented Reports and Business Intelligence using SSRS and Power BI, and developed data warehouse solutions (ETL, SSIS, SSAS) for insightful reporting.
  • Defined and configured security and access in SSMS, creating logins, users, roles, and assigning permissions to maintain data integrity and access control.

Education

Computer Science

Speciss College

Jan 2009 - Dec 2011

Certificates

cPanel Professional Certification (CPP)

cPanel

Introduction to Data Studio

Google

Liquibase Fundamentals Certification

Liquibase

Oracle Cloud Data Management Foundations Associate

Oracle

Flowgear Technical Certification

Flowgear

Microsoft Technology Associate: Database Fundamentals

Microsoft

Academy Accreditation - Databricks Lakehouse Fundamentals

Databricks

Advanced Google Analytics

Google

Software AG Certified ARIS Modeler Associate

Software AG

Nov 2024

Data Science Ethics

Coursera

Aug 2023

Languages

English (Native) , Shona (Native)

Skills

Business Process Design

  • Business Process Design
  • Process Optimization

Data Integration

  • Data Integration
  • ETL
  • SSIS
  • Data Warehousing
  • CloudSQL
  • BigQuery
  • Cloud Bucket

Business Intelligence

  • Business Intelligence
  • Power BI
  • SSRS
  • ELK Stack
  • Dashboards
  • Reporting
  • Data Analysis

Database Management

  • Database Management
  • SQL Server
  • T-SQL
  • Database Administration
  • Performance Tuning
  • High Availability
  • Disaster Recovery
  • Azure SQL Database
  • Docker
  • Linux

Data Governance

  • Data Standardization
  • Data Integrity
  • Compliance
  • Data Security
  • Encryption

Cloud Platforms

  • Cloud Platforms
  • Google Cloud Platform
  • CloudSQL
  • BigQuery
  • Cloud Bucket
  • IAM

Version Control

  • Git
  • Git Repositories

Team Leadership

  • Team Leadership
  • Mentoring
  • Cross-functional Collaboration
  • Department Setup

IT Implementations

  • IT Implementations
  • Enterprise Systems Engineering
  • Solution Design

Fraud Detection

  • Fraud Detection
  • Automation